Privacy Policy

1. Introduction

At Neethu Make Over, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (neethumakeover.com), inquire about our services, or book our bridal makeup, hair styling, and saree artistry services.

By using our website or submitting your information to us, you agree to the practices described in this policy.

2. Information We Collect

We collect information that you voluntarily provide to us as well as technical information generated when you visit our website.

A. Personal Data You Provide

When you fill out a booking or contact form, inquire via WhatsApp, or communicate with us directly, we may collect:

  • Contact Details: Full Name, Phone Number, WhatsApp Number, and Email Address.
  • Event Details: Event Date, Event Type (Bridal, Engagement, Reception, Festive, etc.), Venue Location, and Preferred Services.
  • Skin & Beauty Preferences: Any information disclosed regarding skin type, sensitivities, or specific styling preferences.

B. Media & Photos

  • Photographs and video recordings taken before, during, or after makeup and styling sessions for portfolio, social media, and promotional purposes (subject to client consent as outlined in Section 5).

C. Automatically Collected Data (Cookies & Technical Information)

When you navigate our website, basic non-personally identifiable information may be automatically collected, including:

  • IP address, browser type, device type, operating system.
  • Pages viewed, time spent on pages, and referring URL.
  • Basic cookies to ensure smooth website navigation and usability.

3. How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • Service Delivery: Processing inquiry requests, confirming date availability, and managing your bookings.
  • Communication: Contacting you via call, SMS, WhatsApp, or email regarding your inquiry, schedule updates, or booking details.
  • Service Customization: Understanding your aesthetic preferences and skin needs to deliver a personalized makeover experience.
  • Portfolio & Marketing: Displaying completed bridal look transformations on our website and social media channels to showcase our work.
  • Website Improvement: Analyzing website performance to enhance user experience and maintain site security.

4. Media & Portfolio Consent Policy

  • Usage: Neethu Make Over takes pride in sharing authentic client transformations. High-definition photographs and videos taken during your session may be posted on our official website, Instagram (@neethu_makeover_artist), and marketing materials.
  • Opt-Out Rights: If you do not wish for your photos or videos to be published on public platforms, please inform us in writing prior to or on the day of your event. We fully respect your choice regarding privacy.

5. Information Sharing & Disclosure

We value your trust and do not sell, rent, or trade your personal information to third parties. We may only disclose your information under the following limited circumstances:

  • Service Providers: Trusted web hosting providers, analytics tools, or payment processors who assist us in running our business operations (bound by confidentiality agreements).
  • Legal Requirements: If required by law, court order, or governmental authorities to comply with legal obligations or protect our legal rights.

6. Data Security

We implement reasonable physical, technical, and administrative security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

7. Cookies & Tracking

Our website uses standard cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can set your web browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect some website functionalities.

8. Third-Party Websites & Links

Our website contains links to third-party platforms such as Instagram and WhatsApp. We are not responsible for the privacy practices, content, or data policies of these external sites. We encourage you to review their privacy policies when visiting them.

9. Your Rights & Choices

You have the right to:

  • Access & Correct: Request access to or updates of the personal data we hold about you.
  • Delete: Request the removal of your personal information or media from our active records and marketing channels.
  • Opt-Out: Unsubscribe from promotional messages or request that your event photos not be posted online.

To exercise any of these rights, please contact us at neethumakeover.desk@gmail.com.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The "Effective Date" at the top of this page indicates when the latest revisions were made. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Phone / WhatsApp: +91 8125810511
  • Email: neethumakeover.desk@gmail.com
  • Instagram: @neethumakeover
  • Address: Hyderabad, Telangana, India
  • Website: www.neethumakeover.com